THE FINE PRINT

30-day refund policy.

Taylah grace Russell trading as hacked · ABN 72 266 901 661
Effective 9 October 2026

A little peace of mind

We offer a 30-day money-back guarantee. If you’re not satisfied with your purchase, you can request a full refund within 30 days of your order date. This applies to our digital fitness programs, guides and planners, including purchases you have already accessed.

How to request a refund

Refunds are processed by our Merchant of Record, Paddle. Visit paddle.net to request your refund, using your order details and checkout email. You can also contact Tay through our contact page for help with your request. Please do not send card details.

Paddle handles the return of funds to your original payment method and can confirm processing times. Once a purchase is refunded, access to the corresponding paid product may end. Your account and unrelated purchases are not affected.

Your consumer rights still apply

This guarantee is additional to, and does not limit, your rights under Australian Consumer Law or other applicable consumer protections. You may be entitled to a remedy for a faulty, misdescribed or otherwise non-compliant product even after the 30-day period. Paddle’s Refund Policy also explains its refund handling.